Peace of Mind

Swiss Watches Direct understands that you may have some concerns about purchasing such a high value item from an Internet based company. We suggest that you call us to discuss your concerns, but in the meantime here are a few points to consider that should give you the confidence to purchase from us;

• We are a UK company registered with Companies House in 2005, VAT registered and have a Consumer Credit License issued by the Office of Fair Trading in 2006 - Click on the 'Contact Us' link below for full details
• We clearly advertise our office phone numbers and are contactable (no mobile numbers, 07xxx)
• We have an established website selling millions of pounds worth of watches each year
• We are the only Internet company in this market to be selected by Who's Who Publications, www.whoswho.co.uk, to be listed in the southern edition of the 'Who's Who of Britain's Most Successful Business Owners 2008'. We are proud to have been selected based on our financial strength and business achievements over the past three years
• We have a merchant account with HSBC bank - the ability to take credit card payments, a facility that would quickly be revoked should customers complain about non-receipt of goods or goods not being authentic as described
• All our watches originate from authorised dealers and are identical to you buying it from the dealer direct (serial number, warranty, packaging, manuals etc)
• We display testimonials that are 100% authentic (customer's emails are on file)
• Discount prices are achieved because authorised dealers are not allowed to sell below the manufacturer's recommended retail price (RRP) from their high street outlet or on the Internet. However, we are able to buy at trade prices and sell on to you with a discount

Finally, for complete peace of mind, when you buy from a UK company using your credit card (not debit card) this will insure your purchase against non-receipt of goods or goods not being as described (i.e. perfect condition and authentic).

We hope that these points put your mind at rest and we look forward to your custom.