Swiss Watches Direct prides itself, not only on the quality of our watches and the discount we can offer, but also the level of service we provide. We deal with very few problems and in contrast receive a great deal of positive feedback. We are one of very few online companies that have the confidence to ask an independent company, TrustPilot, to contact our customers, collect their reviews and display them on our website without any control over our customer's comments.
We would like to thank our customers for taking the time to review our website and below are some of the recent reviews. You can access all our reviews by clicking on the TrustPilot link found throughout our website.
Jason (11th Nov 2013)
A bit like everyone else, a bit sceptical of the low prices on comparison, but having browsed around and watched the website for around 2 years I finally took the plunge and bought the TAG HEUER 01.Greg (20th Jan 2017)
Like everyone else I was kept up to date where my watch was in the process as it was a special order, expected delivery and no problem for Saturday.
Fair to say I was very pleased with the price
And the service and over the moon with the watch.
Needles to say I'd buy from Swiss Watches Direct again.
I received my purchase exactly as described and exactly when it was expected. I guess like most people, I was concerned about buying from a supplier who isn't an authorised dealer. However, I have a genuine luxury watch, with a manufacturers warranty and at a significant discount. Apart from not being able to handle the watch before buying I haven't found a down side.briancann (19th Jan 2017)
great watch great price,
Watch arrived before stated date and saved money thanksCraig Russell (18th Jan 2017)
Great service, gaurantee and authentic stamp all in place too, these guys won't let you down.Darrel Scobie (18th Jan 2017)
Purchase of Raymond Weil watch for my wife's birthday
We were immediately impressed with their promptness in replying to all our questions. They put us in touch with Ashley who was very precise and ultimately delivery was made on time with the minimum of fuss. Frankly you cannot do better than that.William (16th Jan 2017)
A totally honourable business
I was sceptical at first however some due diligence soon rested my concerns. My Tag Formula 1 arrived as described. I would recommend to anybody.Jack Cottrell (16th Jan 2017)
£1000 Saving Over High Street Retailers!
Spent the day walking round high street watch dealers trying to get some movement on the recommended retail price of my chosen watch without success. Not one dealer was prepared to move, so I decided to buy from Swiss Watches Direct and saved £1000 off the RRP!Steven (16th Jan 2017)
Excellent customer service, I was contacted by a member of the SWD staff who walked me through the process, and the watch arrived the following morning! 100% genuine, with all Tag paperwork etc.
Very very happy with the whole process and would recommend to all.
I have bought from this company before and chose again to use the services of swiss watches direct and wasn't disappointed. Quick responses, quick delivery and perfect item. Thank you guys!!Aaron Halls (10th Jan 2017)
Purchased a ladies Tag watch for a xmas gift for my wife. Did not do until 7th December. The cheapest place I could find could not guarantee delivery before xmas so order cancelled. Swiss watch direct however nearly as cheap but had the watch in stock, even assured me if my wife did not want or like a full credit would be given (no pressure for a replacement order). Watch arrived next day in perfect condition and now fully registered with Tag. Buy with confidence a great company with great service levels. Will use again for my next Carrera!Mr Duddy (7th Jan 2017)
Ordered my watch on the 14th, acknowledged on the 15th and delivered on the following week. Very surprised by how quick it arrived as I thought it was being "Ordered" from a supplier. However very happy with the watch and the service.Mrs Ann Knight (3rd Jan 2017)