Swiss Watches Direct prides itself, not only on the quality of our watches and the discount we can offer, but also the level of service we provide. We deal with very few problems and in contrast receive a great deal of positive feedback. We are one of very few online companies that have the confidence to ask an independent company, TrustPilot, to contact our customers, collect their reviews and display them on our website without any control over our customer's comments.
We would like to thank our customers for taking the time to review our website and below are some of the recent reviews. You can access all our reviews by clicking on the TrustPilot link found throughout our website.
Jason (11th Nov 2013)
I've bought two watches from them. All transactions went reasonably well and the watches arrived after about 3-5 weeks. Good value for genuine watch. One caveat: they can also send to address outside EU using courier service, where you can have VAT partly exempted.Stephen (22nd Apr 2017)
Swiss Watches Direct great to work with
Swiss Watches Direct great to work withCharles (21st Apr 2017)
I ordered a Tag Heuer Monaco from Swiss Watches Direct (SWD) and am happy to say that they were a pleasure to work with. SWD was very responsive in answering my questions and replying to my emails. Since I reside in the U.S., this was my first time to "import" an item, David and Ashley walked me through the process.
I received the watch very quickly and in perfect condition. I was very pleased with the product, service, and delivery.
My hats off to David and Ashley. I will be ordering again soon.
This is now the third time that I've …
This is now the third time that I've ordered from Swiss Watches Direct and once again it's been a great experience. I would absolutely recommend buying your Brietling, Omega, Tag Heuer or Longines watch from David, Garry, Ashley, Adrian and team as you will not be disappointed.Scott Sharp (20th Apr 2017)
Brand new, authentic watches, with official paperwork, boxes, manuals etc all intact. I've bought from the high street in the past and with Swiss Watches Direct, the service is better, the watch arrives quicker, exactly as you would receive from the jewellers BUT with up to 30% off the price!
very prompt delivery and more than …
very prompt delivery and more than happy with my watch.Customer Paul Connnolly (20th Apr 2017)
Good communications by email and phone …
Good communications by email and phone before and after purchase. Always kept me up to date, only 9 working days to delivery.Michael Bussell (19th Apr 2017)
This is the second watch I have brought …
This is the second watch I have brought through Swiss Watches Direct and the service provided has been excellent on both occasions. Gary kept me informed of progress regularly and dispatch and receipt was a faultless process with a fantastic watch at the end of it. Thank you very much and I will certainly use you again for my next treat..!Julie Cowie (18th Apr 2017)
Excellent service arrived promptly and …
Excellent service arrived promptly and all genuine will use againCustomer (17th Apr 2017)
Our order was delivered well within the promised time. Adrian and David were particularly helpful. An all round positive experience.S James (14th Apr 2017)
Excellent service provided
Excellent service provided, with regular updates on the progress of the order - would highly recommend this CompanyAGD (13th Apr 2017)
I ordered a Breitling Navitimer from …
I ordered a Breitling Navitimer from Swiss Watches Direct and obviously because of the amount of money involved I was very worried about ordering such an item online. However, I would not have any hesitation in recommending this company. The prices are very competitive but the service is top class. Garry and Ashley with whom I had dealings put my mind at rest all through the process. There was a holdup on the bracelet I had ordered for the watch which was no fault of the company but the company dealt with this delay professionally and kept me informed and always called or sent emails when they said they would. The watch arrived and was well worth the wait..Gail of Solihull (12th Apr 2017)