Swiss Watches Direct prides itself, not only on the quality of our watches and the discount we can offer, but also the level of service we provide. We deal with very few problems and in contrast receive a great deal of positive feedback. We are one of very few online companies that have the confidence to ask an independent company, TrustPilot, to contact our customers, collect their reviews and display them on our website without any control over our customer's comments.

We would like to thank our customers for taking the time to review our website and below are some of the recent reviews. You can access all our reviews by clicking on the TrustPilot link found throughout our website.

Jason would recommend Swiss Watches to others

Jason (11th Nov 2013)

5 review on TrustPilot   Fast efficient service

Fast efficient service
Product arrived in good time and in perfect condition. Communication was excellent throughout and I would recommend them to others.

Guy Parker (23rd May 2017)

5 review on TrustPilot   Gorgeous watch and excellent service. Would use again.

Bought my Breitling with Swiss Watches Direct and I must say I am very pleased. I tend to do a lot of research before buying things and I could not find anywhere that could offer reductions on Swiss watches other than SWD. Should buyers be wary of such a company, as the reductions perhaps seem too good to be true? Well from my experience they shouldn't be, I've had a very positive experience with them. I would echo a previous reviewers observations about the 'special order' status. After placing my order I was told it was a special order - in short that means you can't return the watch unless faulty or damaged etc. I proceeded anyway because I knew that this was the watch I wanted and wouldn't be returning it. (Other than it being faulty, clearly). So I would suggest doing as I did, try the watch on in a High Street store somewhere, then place an order with SWD for the exact same model at a cracking discounted price! I did pay with a credit card for added peace of mind. The delivery was very quick too. It seems from the warranty card that my watch came from a dealer in Austria. I guess SWD are almost a sort of watch broker. Just to reiterate, I've been very happy with SWD, the watch is superb and in fact my father is about to also order the same model from them, based on my experience.

Ian James (20th May 2017)

5 review on TrustPilot   Excellent service

Very easy transaction, delivery very fast, lovely watch, would highly recommend Swiss Watches Direct ; )

Suse (19th May 2017)

5 review on TrustPilot   excellent service and products

Very helpful and good product information. This is the 3rd Tag Heuer watch that i have purchased from them and I am always very happy with the service and quality of product.
Don't bother with the high street, Swiss watches direct are the best all round..... great delivery service too....next day

pixie (18th May 2017)

5 review on TrustPilot   Came back straight away and were very …

Came back straight away and were very honest and upfront with their information. Explained the whole process thoroughly and the watch arrived on time .

Spencer (15th May 2017)

5 review on TrustPilot   Good experience with no problems

Good experience with no problems. Delivered the watch within the stated timescale.

Nick (15th May 2017)

5 review on TrustPilot   Exceptional service from start to …

Exceptional service from start to finish. The watch is stunning and fully as expected/promised. I called Garry first - as on first look it seemed too good to be true. But all the assurances I received were more than delivered on.

Would definitely use again.

Phil Derbyshire (12th May 2017)

5 review on TrustPilot   Ladies Tag Aquaracer

First class service, with excellent communication. And speedy delivery.
The watch is superb. Completely brand new and exactly as ordered.
This is how a retail business should be run !!!
Top marks.
Will use again.
Mark - UK

Mark, Surrey. (12th May 2017)

5 review on TrustPilot   A great watch

A great watch , worth the wait.

ian melling (12th May 2017)

5 review on TrustPilot   excellent service

It was a large sum of money to pay over the net however I was kept informed at all stages and the watch arrived on the promised date. I cannot fault the service

Hilary (12th May 2017)