Swiss Watches Direct prides itself, not only on the quality of our watches and the discount we can offer, but also the level of service we provide. We deal with very few problems and in contrast receive a great deal of positive feedback. We are one of very few online companies that have the confidence to ask an independent company, TrustPilot, to contact our customers, collect their reviews and display them on our website without any control over our customer's comments.
We would like to thank our customers for taking the time to review our website and below are some of the recent reviews. You can access all our reviews by clicking on the TrustPilot link found throughout our website.
Jason (11th Nov 2013)
Superb from start to finish
Superb from start to finishNick Roberts (14th Sep 2017)
Great communications. Everything organised with arrival dates that were kept to in terms of updates and delivery.Elaine Spencer (14th Sep 2017)
Placed order, was promptly advised watch was in stock. Received call the following day regarding dispatch. Day after that I was wearing the watch. Watch came securely boxed and with international warranty docs. It's a shame they don't have a wider range. Would recommend.DS (14th Sep 2017)
Fantastic value and service
Fantastic value and service. Kept informed throughout the order with email updates. The watch then arrived as promised and its amazing.customer (14th Sep 2017)
I would use these again
Watch delivered next day at attractive …
Watch delivered next day at attractive discount over official dealer pricecustomer (14th Sep 2017)
Second transaction as smooth as the first....
I have used Swiss Watches Direct twice now for high value purchases. Their main attraction is of course competitive pricing but I have been delighted on both occasions with the whole experience. Communication is exceptional, this time the watch I ordered was not immediately available and they were quick to offer a full refund . I decided to wait, they kept in touch throughout and it was delivered well within their estimated time frame. It is a big ask to part with thousands of pounds up front to a company which is not a recognised high street "brand" but in my experience you can buy from them with confidence and I thoroughly recommend this business.Richard Karn (13th Sep 2017)
I received excellent and informed …
I received excellent and informed advice and guidance from Swiss Watches Direct in purchasing my watch, unbiased, informative and helpful, mindful of my overall budget.Lucy H. (12th Sep 2017)
The service from point of initial discussion through the ordering to receipt of the watch was faultless and throughout I felt I was being offered valuable additional information which allowed me to eventually make my final choice with confidence. ( Tag Heuer).
Great service, even with the time difference! Watch turned up quicker than expected and I was kept informed during the whole process.Adam (11th Sep 2017)
I will be ordering again from SWD for sure.
excellent service, kept me up to date with progress of order and delivered as promised.fiona Glover (8th Sep 2017)
I recently bought an Omega from SWD and the entire process was faultless. Got a great price for the watch and Garry was a pleasure to deal with.Alex Ng (7th Sep 2017)