Swiss Watches Direct prides itself, not only on the quality of our watches and the discount we can offer, but also the level of service we provide. We deal with very few problems and in contrast receive a great deal of positive feedback. We are one of very few online companies that have the confidence to ask an independent company, TrustPilot, to contact our customers, collect their reviews and display them on our website without any control over our customer's comments.
We would like to thank our customers for taking the time to review our website and below are some of the recent reviews. You can access all our reviews by clicking on the TrustPilot link found throughout our website.
Jason (11th Nov 2013)
Excellent communication from Garry from …
Excellent communication from Garry from the moment I placed the order and my watch arrived the very next day. I highly recommend Swiss Watches Direct.Heidi Benson-Stenner (19th Jul 2017)
Excellent Service, good communication. Watch fantastic arrived earlier than expected. Will buy from Swiss Watches Direct again.AC (17th Jul 2017)
Best price, good experience despite longer delivery time...
Received my watch more than a month after placing the order. Given that I had to pay the whole price by a bank transfer, this was quite an uncomfortable situation. But I relied (not many other options) on the flawless reviews and good communication with SWD and I was not disappointed, watch arrived in perfect condition with some money saved.Rick (17th Jul 2017)
Recommendation: payment by a bank card or PayPal for foreign customers would be a way to put some of them at greater ease when dealing with rather long delivery times
Excellent and speedy service with a …
Excellent and speedy service with a very personal touch. All questions and request where dealt with quickly and professionally. I'm just saving up now for my next purchase.A. Hasty (17th Jul 2017)
Excellent service from start to finish
Excellent service from start to finish. Speedy turnaround, prompt delivery and communication with Ashley was brilliant, very helpful and the watch I purchased was around £200 cheaper than other retailers. Highly recommended!sarah hutcheson (14th Jul 2017)
Saved £150 :)
It took a little longer than expected, but I saved £150 so it was worth it, I would definitely use them again.Stuart . (13th Jul 2017)
It easy to do and very quickly sorted
It easy to do and very quickly sorted . Excellent service and I was kept informed all the way with delivery on time. Highly recommendable.customers j h williams (13th Jul 2017)
Very easy transaction with regular updates via email. Couldn't fault the service.Michael McCusker (13th Jul 2017)
Bought an expensive watch from them and …
Bought an expensive watch from them and was a bit nervous about giving a large deposit as a first time user, needn't have worried' they gave a delivery date and stuck to it, keeping me informed with regular e-mails until arrival. Huge saving well worth the wait. would definitely use them againRob M (12th Jul 2017)
Hugely impressed with my watch that was …
Hugely impressed with my watch that was received in only 4 days from placing the order and at a significant discount to RRP. Would recommend this company without reservation and would definitely use again.Steve (11th Jul 2017)